AON Assessment Practice Test 2026 – The Comprehensive All-in-One Guide to Exam Success!

Question: 1 / 400

When is it most appropriate to use closed-ended questions?

When seeking elaboration

When requiring a yes or no answer

Closed-ended questions are most appropriate when the objective is to obtain specific information that can be answered succinctly, often with a simple yes or no. This type of question limits the respondent's answer to predetermined options, which means the interviewer can quickly assess understanding or gather factual information without the need for elaboration or nuance.

For instance, in situations like surveys or assessments where quantifiable data is required, closed-ended questions help streamline the collection process. They provide clarity and structure, ensuring that responses are directly relevant to the information sought. In scenarios where decisions need to be made quickly based on clear criteria, such as confirming participation or agreement on specific points, closed-ended questions are exceptionally effective in eliciting definitive responses.

In contrast, seeking elaboration, building rapport, or gathering complex narratives requires open-ended questions that encourage longer, more detailed responses, allowing for a more comprehensive understanding of the subject matter or the respondent's feelings and thoughts.

Get further explanation with Examzify DeepDiveBeta

In order to build rapport

When gathering complex narratives

Next Question

Report this question

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy